Ivy Casino Withdrawal: Payout Times, Limits and Methods

Every payout begins in your own account area. Open 'Account', then 'My Account', then 'Withdraw', and tell us how much you want to take out. All of our banking runs in pounds, so the figure you request is the figure we send.

1. Open the withdrawal screen

   Select 'Account', then 'My Account', then 'Withdraw'. Your available balance is shown on that screen.

2. Choose where the money goes

   Pick the payment method you want to be paid to. It has to be registered in your own name.

3. Enter the amount

   The minimum is £10 per transaction and the most you can ask for in one request is £10,000.

4. Confirm the request

   A processing screen then tells you whether your request has gone straight through or needs a manual check first.

5. Wait for the funds to land

   Most requests are done within a few hours, and we send the money back to your preferred payment method.

There is nothing else to fill in and no form to email. Once the request is in, you can carry on as normal; you do not need to stay on the processing screen for it to complete.

The average withdrawal time is under four hours, and more than half of all withdrawals are processed instantly. How long yours takes depends in part on the amount: smaller, routine requests tend to clear fastest, while larger ones can be passed to a manual check before they are released.

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Once we have sent the money, the last leg is in your provider's hands. Card payments, bank transfers and wallets each post funds on their own schedule, so the moment it shows in your balance can sit a little behind the moment we release it.

Three numbers shape almost every payout: the £10 minimum, the £10,000 ceiling on a single request and the £5,000 weekly limit. One charge exists, and it only touches small withdrawals.

The fee in practice

• Ask for £20 and the £1.50 charge applies, so £18.50 reaches your account.
• Ask for £30 and there is no charge: the full £30 is sent.
• Three separate £15 payouts cost you £4.50 in total. One £45 payout costs nothing, so letting a small balance build past £30 keeps more of it.

Taking out a large balance

Say you have £12,000 sitting in your balance. A single request can be up to £10,000, and £5,000 is paid across a seven-day period, so the money leaves over a short series of requests rather than in one go. The cashier shows the amount available to you at that moment, so you always know what you can ask for today.

We send funds back to your preferred payment method, which in practice means the method you used to put money in. The account or card has to be in your own name, and the cashier shows which of your registered methods can take the payout when you make the request.

These are the methods we accept at Ivy Casino, all of them in pounds:

Topping up works the same way round: the minimum deposit is £10 and the most you can add in one transaction is £2,000. Payment methods are added on the deposit screen, and keeping one method as your regular choice keeps payouts simple, since that is where we send the money back.

We verify every account before the first withdrawal is released. It is a one-off piece of admin for most players, and getting it out of the way early is the single best thing you can do for a fast payout later.

Identity and financial checks can involve any of the following:

• Debit or credit card numbers linked to your account
• Bank statements
• Evidence of salary or source of funds

Alongside that, the basics on your account need to be correct and current: first and last name, country of residence, a working email address and a phone number. You must be at least 18 and resident in a permitted jurisdiction, and only one account per person is allowed, so duplicate accounts or accounts opened with another person's details are not accepted.

Most requests go through without anything to do at your end. When a withdrawal waits, it is nearly always one of these reasons:

1. Verification is still open. The documents we have asked for have not been supplied yet, so the payout waits for them.
2. The payment method is not in your name. We can only pay out to an account that belongs to you.
3. The request sits above the weekly limit. £5,000 goes out in a seven-day period, so anything over that is paid in the following period.
4. Bonus wagering is still running. If you are working through the welcome package, that means 35× the bonus value, with a maximum bet of £5 per spin and 30 days from activation.
5. A manual check has been flagged. The processing screen shows this straight away, and our payments team handles it from there.

Cash prizes from the Drops and Wins promotion sit outside all of that. Daily Tournament and Weekly Wheel Drop prizes are paid as cash with no wagering attached, so they can be withdrawn under the normal limits like any other funds in your balance.

One more thing worth knowing if you cash out mid-session: an unfinished game round is stored, so you can pick it up from where you left off. Undecided bets in rounds that are never completed are voided after 7 days.

Player money is held in a ring-fenced account, kept separate from the funds we use to run the business. Withdrawals are paid from that account.

There is no win limit here. If a spin or a hand pays out big, the amount stands; the limits on this page govern how fast it reaches you, not how much you are allowed to win. A £10,000 ceiling applies per request and £5,000 per week, and the total you withdraw over time is not capped.

We are licensed and regulated in Great Britain by the Gambling Commission under account number 023328-R-307313-026. Your connection to us is encrypted with current technology, our games run on certified random number generators from licensed providers, and they are independently audited for fairness by eCOGRA. We will also tell you by email and an on-site banner at least 7 days before any material change to our terms takes effect.

If a withdrawal is taking longer than you expected, live chat is open daily from 8am to 4am, and you can also reach us by email. Our site and our support are in English. Have the amount and the date of the request to hand and we can look it up quickly.

Gambling is entertainment and it carries real risk, so the money you withdraw should be money you were comfortable staking in the first place. You can set a deposit limit, take a time-out or self-exclude from your account at any time, and we recognise GAMSTOP, the multi-operator self-exclusion scheme. Anyone with an active GAMSTOP exclusion cannot open an account with us. You must be 18 or over to play.

If a complaint about a payment is not settled through our complaints process, it can be taken to IBAS, the Independent Betting Adjudication Service, which acts as the independent adjudication body for disputes.

Our loyalty programme ticks along in the background while you play, crediting 1 point for every £10 you wager.